Thank you for ordering from frabill.com. You will receive a confirmation email upon placing an order on our website. After your order ships, a separate email will arrive confirming shipment via UPS. The shipping email includes a UPS tracking number, which you can click to review the status of your order. A signature is not required for orders to be delivered. Please contact customer service with additional questions related to your order.
Frabill orders ship during business days only (Monday-Friday), excluding holidays. Available UPS shipping methods include: Surepost, Ground, Three-Day Select, Second-Day Air and Next Day air. All orders placed on weekends, holidays or after Noon ET will ship the next business day. Expedited orders placed on business days before Noon ET will ship the same day. Ground orders ship the next business day after they are placed.
- Surepost: Estimated to arrive within 7-10 business days after order ships
- Ground: Estimated to arrive within 7-10 business days after order ships
- Three-Day Select: Estimated to arrive within 3 business days if order is placed before Noon ET
- Second Day Air: Estimated to arrive within 2 business days if order is placed before Noon ET
- Next Day Air: Estimated to arrive within 1 business day if order is placed before Noon ET
Shipping is offered within the 48 contiguous United States. At this time we do not ship internationally or to Alaska, Hawaii, the U.S. Virgin Islands, Puerto Rico or Guam. We also do not ship to PO Boxes. We apologize for this inconvenience and are working to resolve it.
We do not ship on holidays and recommend you place orders at least two weeks prior to the following dates to avoid issues – especially during the months of November and December.
2021 Holiday Schedule
- New Year’s Day: January 1
- Memorial Day: May 31
- Independence Day: July 4
- Labor Day: September 6
- Thanksgiving: November 25-26
- Christmas: December 24-25
If you have questions about our shipping policies or need additional assistance, please contact customer service at (800) 226-9868 or submit an inquiry in the Contact Us form. Our team is available Monday-Friday, 8:00am-4:00pm Central.