One of the latches on my 13qt bait station broke off (they need to work on this design, as they are plastic and the seal is very tight, which generates stress on the latch). However, I sent them an email and they quickly responded and sent me a couple of new latches, free of charge.

Great for Musky suckers. It keeps your live well empty of water on the cold Fall days and prevents the spread of invasive aquatic plants.

I had this for two years that’s wonderful. That’s great for shrimp and small pinfish. It keeps the water cold. The only issue I had it was the aerator rusted out after so long, but other than that, it’s a great product. I just don’t leave it out in the sun and I make sure and always rinse it after then and it never gave me an issue.

I purchased the 13 quart magnum bait station. Worked fine until one of the latches broke. Started requesting the latches from Frabill in March 2024. Still do not have them as of July 2024. Nobody from Frabill will respond to email and no one will answer the phone when you call 800-226-9868. If you leave a message, no one will call you back. If you work at Frabill, my case number is 00876633. Any help or communication would be appreciated. The product worked fine until the latches broke. Based on the service, I would not buy another one at this point.

Latches and aerator lasted one season. I'll buy Engel next time